Purchase Warranty
This warranty is void unless a licensed veterinarian examines this puppy within four business days of purchase. During the initial exam, should the veterinarian diagnose any physical health problem that will require further veterinarian care, you may return the puppy for a Full Refund or bring your puppy to Animal Medical Care Center where all reasonable diagnostics and treatment will be at no cost to you. If the animal's health problems are debilitating or critical in nature we will offer you a Full Refund or another companion animal in exchange, up to your original purchase price. Animal Medical Care Center, whose findings will govern this warranty, must concur with any diagnosis.
Limited 14-Day Puppy Warranty
Should a veterinarian diagnose this puppy with Parvo Virus, Distemper, Hepatitis, or Canine Influenza within fourteen days immediately following your purchase you may return your puppy for a Full Refund or bring your puppy to Animal Medical Care Center where all reasonable diagnostics and treatment will be at no cost to you.
Puppies are not sold on a trial basis, and ALL PUPPY SALES ARE FINAL. This limited warranty is neither an all risk life insurance policy nor short-term or long-term health insurance for your puppy.German Shepherds will not reimburse or be responsible for any expenditure incurred at any veterinarian clinic other than Animal Medical Care Center. Medical treatment under this warranty applies to medical conditions clearly in effect before this puppy left the German Shepherd store. Health conditions that develop after purchase which are not a result of the puppy's stay at Harbor Pet Center are not covered and are the customer's responsibility. For those puppies under the care of Animal Medical Care Center after purchase, it is the customer's responsibility to document that the condition existed at that time of purchase and the puppy was under the continual care of a veterinarian for the condition in question. Fecal exams, vaccinations, and worming's are not covered under this warranty. Costs for diagnostic procedures are not included under the 3-year extended warranty and are the responsibility of the customer.
There is no warranty expressed or implied for hypoglycemia, training, or behavior problems or for allergies either for the puppy or for people to the puppy. This puppy is provided solely for the purpose of a companion pet. There is no warranty expressed or implied that you will be able to use this pet for showing or breeding purposes. If your puppy is registerable, you will be notified by postcard when registration papers have arrived, usually twelve to eighteen weeks.
Health at Time of Purchase
The Seller guarantees the Dog to be in good health and of sound temperament at the time it leaves Millenium kennel.
The Purchaser agrees to take the Dog to a licensed veterinarian of his/her choice within 72 hours of receipt for a health check.
The Dog is guaranteed to be free of major communicable diseases (i.e. distemper, hepatitis, leptospirosis) for a period of ten (10) days from the date of sale.
Should the Dog be determined to be in ill health, the cause of which is clearly attributable to the Seller, the Dog may, upon representation of a written diagnosis and supporting documentation from a licensed veterinarian, be returned to the Seller for refund or replacement. All registration paperwork showing proper transfer of ownership back to the Seller must accompany the returned Dog
The Dog is warranted to test free of genetic health defects, including hip and elbow dysplasia, until the age of thirty (30) months.For the purpose of evaluation for hip and elbow dysplasia, the Purchaser agrees to submit hip and elbow x-ray films showing proper positioning and meeting accepted standards to an internationally recognized certification organization such as OFA, OVC, or German SV once the Dog is old enough to be eligible for certification. (Note: different organizations have different minimum age requirements.) This evaluation is done at the Purchaser’s expense. The opinion of a veterinarian and preliminary evaluations, such as are provided by OFA for dogs under 2 years old, are not acceptable as proof of a defect.
Should the dog fail to certify and be evaluated as dysplastic in hips or elbows by an internationally recognized certification organization, a copy or high quality digital photograph of the original x-ray must be sent to the Seller, and must include on the x-ray plate the date that the x-ray was taken. The Seller must also be provided with a current, dated photograph of the Dog, and a written statement from the veterinarian who took the x-ray stating the weight of the Dog at the time the x-ray was taken and that, to the veterinarian’s knowledge, any joint pathology present is not due to injury. No refund or replacement will be made without an official evaluation and other supporting documentation.Proof in the form of a written diagnosis and any supporting evidence (i.e. laboratory tests, x-rays) from a licensed veterinarian must be provided to the Seller prior to refund or replacement. Seller also reserves the right to contact the Purchaser’s veterinarian that has been treating the Dog to inquire about past and present health conditions, injuries and other relevant information.
Any diagnosis made by the Purchaser’s veterinarian shall be subject to confirmation by a veterinarian chosen by the Seller. Should the Seller’s veterinarian not concur with the diagnosis, the matter shall be presented to a third veterinarian mutually agreed upon by the Seller and the Purchaser.
Should the Dog be proven to have dysplasia or another genetic health defect covered under this Limited Warranty, the Purchaser shall have the choice of the following options:
Return the original Dog to the Seller in exchange for a full refund of the purchase price OR a replacement Dog of equal or greater value from a future litter, not necessarily from the same breeding.
Keep the original Dog and receive either a refund in the amount of one-half of the original purchase price OR receive a credit of one-half of the original purchase price towards the purchase of a replacement Dog from a future litter.While the Purchaser’s preference will be taken into consideration, in all cases the final choice between monetary refund or replacement puppy is solely that of the Seller.
Should the Purchaser wish to keep the original Dog, the Seller must be provided with proof that the original Dog has been spayed/neutered prior to issuing a refund or replacement. Should the Purchaser wish to return the original Dog, all registration paperwork showing proper transfer of ownership back to the Seller must accompany the returned Dog.